Any problem during the shipping time or after receiving the item, please feel free to contact us: suporsextoy@163.com, we guarantee timely response to your email, and our customer service representatives will offer you a satisfying solution. 
Office Address:

2nd Floor, No.5 Building, Dongwu Industrial Park,  Longhua New District,Shen Zhen,China

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Tele Phone: +86 19174411189
E-Mail:suporsextoy@163.com